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How Jack Logistics Stopped Losing Weekend Contracts with a 24/7 AI Agent

From 40% missed enquiries to zero — how a logistics company picked up contracts they didn't even know they were losing.

40%
Enquiries missed before AI
0%
Missed enquiries after AI
<1s
Response time, 24/7
🚛 Jack Logistics · Ireland · Transport & Freight

The Problem: Business Was Walking Out the Door at 5pm

Jason Jack, founder of Jack Logistics, had built a strong reputation in freight and transport across Ireland. His phone rang constantly during business hours — and went unanswered every evening, every weekend, and every bank holiday.

The problem wasn't obvious at first. He knew he was busy. What he didn't know was how many enquiries were landing in voicemail, waiting hours or days for a response, and quietly moving on to a competitor who picked up.

Looking at enquiry patterns over a typical month, roughly 40% of all new enquiries were arriving outside office hours — evenings, weekends, bank holidays — with no one there to answer them.

The Solution: Aria — 24/7 AI Agent

SlamAI deployed Aria — an AI agent trained on Jack Logistics' services, pricing, and operational areas — on the company's website. The agent went live within 48 hours of the initial consultation.

How Aria Works for Jack Logistics

When a potential customer contacts Jack Logistics — at 11pm on a Friday, on Christmas Day, any time — Aria responds instantly. It:

Aria, SlamAI's AI agent, answering a live question about pricing

This is the same Aria technology, live on SlamAI's own site right now — try her yourself.

The Results

📞
Zero missed enquiries
Every single enquiry is answered within one second, 24/7, 365 days a year.
⏱️
<1s response time
No enquiry waits until the next business day, regardless of when it comes in.
📈
Contracts previously lost, now picked up
Enquiries that used to go to voicemail and move on to a competitor are now captured and followed up.

Could your business afford to miss 40% of its enquiries?

Book a free 30-minute call and we'll map exactly where you're losing enquiries — and what Aria would look like for your specific business.

📅 Book a Free Consultation